Janata Bank PLC’s Teknaf branch has already established itself as a reliable and important banking institution in the socio-economic development of the border area. Recently, a unique milestone has been added to the achievements of the branch – the branch is currently completely free of defaulted loans. Such an achievement is very rare in the case of government banks, which has elevated the Teknaf branch to a special status. Branch Manager Mohammad Jahangir Alam said, our bank’s responsibility towards the people of Teknaf area is very deep.
Customer trust can be achieved only through transparency, discipline and responsible banking management. Through regular monitoring, consultation and increasing customer awareness, we have been able to keep the branch completely free of defaulted loans. This is the combined result of the hard work of our team and the responsibility of the customers. He further said, “We are committed to ensuring fast, secure and hassle-free services in cash transactions, remittances, online banking, BEFTN/NPSB, RTGS and digital services. Our first priority is to ensure that every customer in Teknaf gets modern banking facilities.”
Teknaf branch has recently implemented several modern and effective initiatives for the convenience of customers – fast cash transactions and check settlement, maximum speed in verification and distribution of remittances, expansion of BEFTN/NPSB, RTGS, online banking and various digital services, customer-friendly counters and special desks for problem solving, orderly and secure service environment inside the branch, especially the branch has earned a special reputation for delivering remittances sent by expatriates to customers quickly, accurately and securely. Money sent from various countries including Saudi Arabia, Malaysia, and the United Arab Emirates is delivered to the customer immediately. As per the policies of Janata Bank PLC, the branch strictly follows AML/CFT compliance, data security and financial discipline. Under the leadership of Manager Mohammad Jahangir Alam, the staff are demonstrating punctual, professional and customer-friendly behavior—which has made the branch more trustworthy to the customers. Teknaf’s economy is mainly based on—fishing, border trade, LP gas business, small entrepreneurs, and tourism business. Janata Bank is playing a role in strengthening the local economy by providing loans, investment assistance, and modern banking facilities on easy terms in each of these sectors.
The manager said that several initiatives are already in process to make the branch more modern and technology-based—adding more speed and security to digital transactions. Use of modern technology in customer service. Making remittance services faster. Special support programs for small entrepreneurs and new businessmen. Development of branch infrastructure. He also said that the convenience of the people of Teknaf is our main goal. We want the Teknaf branch to become one of the best examples in the country in service, ethics, and good governance.